Terms of service
This website is operated by Shenzhen Guanshan Chengze E-Commerce Co., Ltd. under the store name Vseeboxus Store. Throughout this website, the terms “we,” “us,” and “our” refer to Shenzhen Guanshan Chengze E-Commerce Co., Ltd. and Vseeboxus Store.
By visiting our website, purchasing a product, or using any part of our services, you agree to these Terms of Service together with any policies or notices referenced on this website.
Please read these Terms carefully before accessing or using our website. If you do not agree with these Terms, you should not use the website or purchase products through our store.
Our online store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to offer and sell our products and services online.
SECTION 1 - ONLINE STORE TERMS
By using this website, you confirm that you are legally permitted to enter into transactions in your place of residence.
You may not use our website, services, or products for any illegal or unauthorized purpose. You must also comply with applicable laws and regulations, including copyright and intellectual property laws.
You must not transmit viruses, malware, harmful code, or other material that could interfere with the operation or security of our website.
A violation of these Terms may result in suspension or termination of access to our services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse or limit service where reasonably necessary, including in cases involving suspected fraud, misuse, unlawful activity, or violations of these Terms.
Information submitted through our website may be transmitted through different networks and systems. Payment information is processed using secure and encrypted systems where applicable.
You may not reproduce, duplicate, copy, sell, resell, or commercially exploit any part of our website or services without our prior written permission.
SECTION 3 - ACCURACY OF INFORMATION
We make reasonable efforts to ensure that information available on our website is accurate and current.
However, certain information may occasionally contain errors, omissions, or outdated details. Information displayed on the website is provided for general reference and should be considered together with the applicable product descriptions and store policies.
We reserve the right to update or correct website information when necessary.
SECTION 4 - PRICES AND SERVICE CHANGES
Product prices may change from time to time without prior notice.
We reserve the right to modify, suspend, or discontinue products, website features, or services where reasonably necessary.
The price displayed when an order is successfully placed will generally apply to that order, except in cases of obvious pricing, technical, or system errors.
SECTION 5 - PRODUCTS AND SERVICES
Certain products may be available exclusively through our online store and may have limited availability.
Returns, exchanges, and refunds are subject to our Refund & Return Policy.
We make reasonable efforts to display product descriptions, specifications, images, and colors accurately. However, actual colors or appearance may vary depending on the customer's screen, device, or display settings.
We reserve the right to limit quantities, restrict sales where necessary, or discontinue products at our discretion.
Product availability, specifications, and pricing may change without prior notice.
SECTION 6 - BILLING AND ORDER INFORMATION
We reserve the right to refuse, limit, or cancel an order where reasonably necessary.
This may include orders containing inaccurate information, suspected fraudulent activity, payment issues, unavailable inventory, or unusual purchasing activity.
If an order is changed or cancelled after submission, we will make reasonable efforts to notify the customer using the email address or phone number provided with the order.
Customers are responsible for providing accurate and complete billing, payment, shipping, and contact information.
For additional information regarding cancellations, returns, exchanges, and refunds, please review our Refund & Return Policy.
SECTION 7 - OPTIONAL AND THIRD-PARTY TOOLS
We may provide access to tools, applications, or services operated by third parties.
These services are operated independently, and we may not control their availability, functionality, or policies.
Your use of third-party tools may be subject to the terms and privacy policies of the applicable provider.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to third-party websites, applications, products, or services.
Third-party websites are operated independently from us. We are not responsible for their content, accuracy, availability, privacy practices, or services.
Before completing a transaction or providing personal information to a third party, customers should review the applicable terms and policies of that provider.
SECTION 9 - USER COMMENTS AND SUBMISSIONS
If you provide reviews, comments, suggestions, photographs, feedback, or other content, you are responsible for ensuring that such material is lawful and does not violate the rights of another person or company.
You must not submit content that is unlawful, misleading, abusive, defamatory, infringing, malicious, or otherwise inappropriate.
We may remove or restrict content that violates these Terms or applicable law.
You remain responsible for the accuracy and legality of the content you submit.
SECTION 10 - PERSONAL INFORMATION
The collection, processing, and use of personal information through our website are governed by our Privacy Policy.
Please review our Privacy Policy for additional information regarding customer data, payment processing, cookies, analytics, advertising technologies, and privacy choices.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccurate product information, incorrect prices, promotional information, shipping estimates, availability information, or other omissions.
We reserve the right to correct such errors and update information when necessary.
If an obvious error affects an order that has already been submitted, we may contact the customer to correct the issue or cancel and refund the affected order where appropriate.
SECTION 12 - PROHIBITED USES
You may not use our website or services for unlawful purposes, to violate applicable laws or regulations, to infringe the intellectual property rights of others, or to submit false or misleading information.
You may not upload malicious software, collect personal information without authorization, interfere with website security, engage in phishing or spam, or otherwise misuse our website or services.
We reserve the right to restrict or terminate access for violations of these rules.
SECTION 13 - DISCLAIMER AND LIMITATION OF LIABILITY
We make reasonable efforts to provide reliable website services but cannot guarantee that access will always be uninterrupted, timely, secure, or error-free.
Except where otherwise required by law or expressly stated in our policies, our website and services are provided on an “as available” basis.
To the maximum extent permitted by applicable law, Shenzhen Guanshan Chengze E-Commerce Co., Ltd., its employees, contractors, suppliers, service providers, and partners will not be responsible for indirect, incidental, special, or consequential losses arising from use of the website or services.
Nothing in these Terms is intended to exclude or limit consumer rights that cannot legally be excluded.
SECTION 14 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for claims, damages, or losses arising from your unlawful use of our website, violation of these Terms, or infringement of another party's legal rights.
SECTION 15 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be limited or removed only to the extent necessary.
The remaining provisions will continue to remain valid and enforceable.
SECTION 16 - TERMINATION
These Terms remain effective while you use our website or services.
You may stop using our website at any time.
We may suspend or terminate access where we reasonably believe that a user has materially violated these Terms, engaged in unlawful activity, or misused our services.
Any obligations or liabilities arising before termination will continue where applicable.
SECTION 17 - ENTIRE AGREEMENT
These Terms of Service, together with our policies and notices published on the website, constitute the agreement governing your use of our store and services.
Our failure to immediately exercise or enforce a provision of these Terms does not constitute a waiver of that provision or our rights.
SECTION 18 - GOVERNING LAW
These Terms will be interpreted in accordance with the laws and regulations applicable to Shenzhen Guanshan Chengze E-Commerce Co., Ltd.
Nothing in these Terms limits any mandatory consumer protection rights that may apply to customers under the laws of their place of residence.
SECTION 19 - CHANGES TO THESE TERMS
We may update or revise these Terms of Service from time to time to reflect changes in our business, services, website, or legal requirements.
The latest version of the Terms will be available on this page.
Your continued use of the website after updated Terms are published will constitute acceptance of those changes where permitted by applicable law.
Contact Information
If you have questions about these Terms of Service, please contact us directly.
Legal Business Name: Shenzhen Guanshan Chengze E-Commerce Co., Ltd.
Store Name: Vseeboxus Store
Email: vseeboxusinfo@gmail.com
Phone: +86 15220157584
Customer Support Hours: Monday–Friday, 09:00–18:00（GMT+8）
Response Time:We typically respond to customer inquiries within 24 houre.