Privacy policy
Privacy Policy
This Privacy Policy explains how Shenzhen Guanshan Chengze E-Commerce Co., Ltd., operating as Vseeboxus Store, collects, uses, and protects personal information when you visit or make a purchase from our store.
SECTION 1 - INFORMATION WE COLLECT
When you purchase something from our store, we collect the information necessary to complete your order, such as your name, shipping address, email address, phone number, and order information.
When you browse our website, we may automatically receive information such as your IP address, browser type, device information, and website activity. This information helps us operate and improve our store.
With your permission where required, we may also send you emails about products, store updates, and other relevant information.
SECTION 2 - CONSENT
When you provide personal information to complete a transaction, place an order, arrange delivery, request a return, or contact customer support, you consent to our use of that information for the relevant purpose.
If we use your information for optional marketing purposes, we will provide an appropriate opportunity to consent or opt out where required.
You may withdraw your marketing consent at any time by contacting us or using the unsubscribe option provided in our emails.
SECTION 3 - DISCLOSURE
We may disclose personal information when required by applicable law, legal process, or when reasonably necessary to protect our rights, prevent fraud, enforce our Terms of Service, or protect our customers and website.
We do not sell personal information in exchange for money.
SECTION 4 - SHOPIFY AND PAYMENT
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell products and services online.
Customer and order information may be processed through Shopify's systems and applications.
Payment information may be processed by Shopify or by the payment provider selected during checkout. We generally do not directly store complete credit card numbers.
Payment providers use security measures designed to protect payment information and may operate in accordance with PCI-DSS requirements.
SECTION 5 - THIRD-PARTY SERVICES
We may use third-party providers for services such as payment processing, shipping, website operation, analytics, advertising, and customer support.
These providers may process information only as necessary to provide their services and may maintain their own privacy policies.
If you leave our website or are redirected to a third-party website or service, their own privacy practices will apply.
SECTION 6 - GOOGLE, META AND ADVERTISING
We may use services provided by Google and Meta for analytics, advertising, and conversion measurement.
These services may use cookies, pixels, or similar technologies to understand website activity and measure advertising performance.
Certain advertising activities may be considered “sharing” or “targeted advertising” under some U.S. privacy laws. Where applicable, users may have the right to opt out through available privacy controls.
SECTION 7 - SECURITY
We take reasonable precautions designed to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Our website uses secure encrypted connections, and applicable payment providers use industry-standard security measures.
However, no method of Internet transmission or electronic storage can be guaranteed to be completely secure.
SECTION 8 - COOKIES
Our website may use cookies and similar technologies to operate the store, maintain shopping sessions, remember cart information, understand website traffic, and support analytics and advertising.
You may manage certain cookie settings through your browser or available website privacy controls. Disabling some cookies may affect certain website functions.
SECTION 9 - AGE OF CONSENT
By using this website, you confirm that you are at least the age of majority in your place of residence or that you have permission to allow a minor dependent to use this website where applicable.
SECTION 10 - CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.
Changes will take effect when the updated policy is published on this website.
QUESTIONS AND CONTACT INFORMATION
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
Legal Business Name: Shenzhen Guanshan Chengze E-Commerce Co., Ltd.
Email: vseeboxusinfo@gmail.com
Phone: +86 15220157584
Customer Support Hours:Monday–Friday, 09:00–18:00 (GMT+8)
Response Time:We typically respond to customer inquiries within 24 houre.